Set value not working in Workflow

[Pari5]

Hi All,

I have set values configured in the workflow to set 'State' values depending on contract process. It works fine for 'Renewal' and having issues when extension of the contract. However workflow path goes on the right way, but value is not updated on the contract page. 

Any assistance would be helpful!

Thanks!

[Pari5]

Thanks for your timely reply!

1. works fine with other values other than "extension_approved"

2. tried by inactivate the extension approved (expired), but seems to be the same issue

Wondering what could the issue with "extension approved" substate choice

[Raf1]

Based on this , we can now see that the issue with your choice list.

try activating the other one then see how you go

[Pari5]

It works for different value other than "extension_approved". Example I have modified the value to "exten_approv" and in this case it works fine. 

What could be the issue with this value "extension_approved" and also can you please confirm me is that ok if we change the value for this choice.

[Raf1 · Accepted solution]

It should be fine changing this value, just make sure to check if there are any dependencies like reporting  and scripts.

[Pari5]

Thanks much for your time to working with me!