show/hide filter icon is missing on the incident page

[Chabi]

Hello All,

The show/hide filter icon is missing from my incident page.

The top left funnel-like icon is there on all other (Changes/releases) pages but missing from the incident page. you can see  it below



Please advice.

Chabi Anand

[Chabi]

There is nothing mentioned for roles, as in we have left it blank

[Supriya Sirse1]

Hi,

You can check on List control for Incident table Role has been applied.

>> Also check the below link for more reference:

Kindly check if any script include has been written on Incident form.

https://old.wiki/index.php/Restricting_Filters_and_Breadcrumbs

Regards,

Supriya S.

[Chabi]

Thank you for the response Supriya.

Roles are set as default. 

We tried the steps in the link. Active was not true, we passed the arguments, did no good.

Regards,

Chabi Anand

[Chabi]

Hello all,

Thank you much for your time. It is sorted, a script included incorrectly which has been rectified.

var incidentDisplayFilter = Class.create();

incidentDisplayFilter.prototype = {
type: 'incidentDisplayFilter',

initialize: function() {
},

incidentDisplayFilter: function() {
var answer = true;

return answer;
},
};

This was the code that was activated which was hiding the show/hide filter option.

Thank you all.

Chabi