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Show Record producer Variable on Change Task

Karine_M
Tera Guru

5 hours ago

Hi all,

 

We have record producer that creates Change request. The variables from the record producer are displayed on the change form by adding the "Change Variable Editor" to the form view.

We would also like to display these variables on all change task link to this change. The 'Change Variable Editor' is not available in the ctask.

Is there a solution to allow the display of this data in the change ctask?

 

Regards,

 

Karine

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Connectmustaq
Tera Expert

5 hours ago

Hi @Karine_M 

 

The "Change Variable Editor" widget or related UI elements are designed specifically for the Change Request (change) table and are not natively available on Change Task (change_task) forms in ServiceNow. This is because change tasks don’t inherently have direct variable storage like the parent change record.
 

How to Display Record Producer Variables on Change Tasks

To show the variables from the record producer (which are stored on the parent Change Request)
on Change Task forms, you can use these approaches:
  1.  Use a UI Macro or a Custom UI Action to Reference Parent Variables
  2. Use a Client Script with a Read-Only Display
  3. Create Reference Fields on Change Task and Copy Values
  4. Use Catalog Task Variables
Since Change Tasks don't support native variable editors, referencing parent record variables for display (UI Macro or Client Script) is the cleanest and most maintainable solution without data duplication. Copying values to task fields is suitable if you need editable or filtered views on task records.

 

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Thanks & Regards,

Mohammed Mustaq Shaik

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