Showing duplicate activity logs on ritm form

[AkashD462166574]

Hello Everyone,
If you see in ss on RITM its showing duplicates activity logs. Can anyone please  help me on this how we can resolve it.

[SN_Learn · Accepted solution]

Hi @AkashD462166574 ,

The most probable cause of this issue is current.update() in before business rules

Please have a look at the below part from ServiceNow Doc:

Prevent recursive business rules 

[AkashD462166574]

Hello @SN_Learn,

Yes, this issue occurred because of the current.update in the business rule.

Thank you for your time and the solution.