Sorry, an error occurred or this page isn't available

[KrishnaKanth1]

Hi Experts ,

Good Day!!

Today we were faced an issue when login to servicenow, getting an error "Sorry, an error occurred or this page isn't available". Unable to understand what cause for this..?

Let me know if any one has faced this issue..?  

[Mohit Kaushik]

Hi Krishna,

Is everyone facing the same issue while logging into servicenow in your company instance? Or its just you.

It will be good if you can provide some screenshots.

Regards,

Mohit Kaushik

[KrishnaKanth1]

Hi Kaushik,

Some of the users was not able to login and getting the same error, which i have given.For some other users when they are trying to click on their favorite tabs it shows the same error.

Please find the screenshot.Thanks !!

[irvinglemus]

Hi Mohit, Sorry, I´m facing the same issue.

Could you fix it?

Could you share your solution?

Regards.

[KrishnaKanth1]

Please find the attachment.