setPreference Method
Hi All,Anyone can explain about setPreference method.Thank you.
Forum Posts
Converting a Reference Qualifier to an encoded query
Hello all, I am interested in the easiest way to convert a reference qualifier into an encoded query. The basic table that I am trying to query is the cmdb_ci table which has 24 million records. The Reference Qualifier reduces that down to 2 mi...
Resolved! MIDUserConnectivity - User midserver with mid_server role not associated with a MID Server.
Greetings, I am working in a test environment (PDI) with the ServiceNow and I am getting the following issue here: My "wrapper" log is shown here: 2022/11/17 10:25:57 | --> Wrapper Started as Service2022/11/17 10:25:58 | Java Service Wrapper Standar...
Resolved! Major Incident Tab Missing from Layout
Hi all, Yesterday I enabled the Major Incident Plugin in our ServiceNow ITSM setup, having watched a info piece on the ServiceNow wiki. Today we encountered a Major Incident and used the plugin for the first time. It worked well and I liked the flow...
Resolved! How to pass parameters from BR to initialize function() in script include
Hello all,We have one catalog item for the company creation & when user raise request under this catalog item task will be created & assigned as of now. So that assignee will manually create the company on core_company table.Now the requirement is, w...
Resolved! Add short description in RITM by adding the values or filled by the user in a catalog form variable
Hi Experts,I have one variable called " Request type" when ever user submit the item. variable value need to be populate on RITM "short description" . I have written this script in flow design but it won't work. any one please help me on this.Note: i...
Resolved! How to skip SSL in REST V2
Hi, In ServiceNow integration, how can I skip the SSL verification on RESTMessageV2? var rm = new sn_ws.RESTMessageV2(); rm.setHttpMethod('post'); rm.setBasicAuth(userName,password); rm.setEndpoint(url); var response = rm.execute(); anything I missed...
Azure AD Servicenow SSO redirecting to logout screen
Hi All, I have enabled Multi-provider SSO in our ServiceNow instance and provided metadata and Attributes to client to configure Azure AD SSO, He configured all things from his end at Azure AD and shared XML with me to import IDP in to ServiceNow. I ...
query to get the records created in current month
below is my script which is copying the data from attachment table to data source and if data source already contains some file then first delete it and then attach it and it should only take those attachments from sys_email to sys_attachment which a...
Resolved! Update work notes once SMS and Email is sent via the communicate tab in the View Workbench
Hi,I have a requirement to update work notes on the incident record once SMS and Email is sent via the communicate tab in the View Workbench. Please advice the best way to achieve this.
In list view some fields are showing empty but in form view it's present.
In list view some fields are showing empty but in form view it's present. how to make it visible in list view also ?
ServiceNow for BCP/DR
I would like to know if anyone is using ServiceNow to meet their Business Continuity Planning requirements, such as building and maintaining business continuity/disaster recovery plans.Thanks.
Resolved! Is there a way to identify incidents which are created from Interaction Records?
There is a link on an interaction form called "Create Incident" . Is there a way to identify all such incidents which are created from interactions?
Resolved! Hide Variable Set
Hello All,I have created a variable sets. But on particular selection i am able to hide variable of variable sets. But i am not able to hide variable set title or header bar.Can anyone suggest it.ThanksRegardsBhushan Salsekar
Resolved! Upgrade MID server
Recently upgraded from San Diego to Utah and my MID server is not compatible with Utah version. How to I upgrade my MIFD server?
