Sorry, an error occurred or this page isn't available

[KrishnaKanth1]

Hi Experts ,

Good Day!!

Today we were faced an issue when login to servicenow, getting an error "Sorry, an error occurred or this page isn't available". Unable to understand what cause for this..?

Let me know if any one has faced this issue..?  

[Mohit Kaushik]

Hi Krishna,

If it is nit working for some users then its not Snow issue. Two things you can try.

Is there any proxy server which is not allowing to login to snow in the particular machine.

Or there might be some internet connection.

If above two are fine then please try by removing the cache.

Please mark this answer correct if it resolved the query and mark it helpful too if it helped you at all.

Thanks,

Mohit Kaushik

[Soeren Ravnhold]

Try clearing browser data. It solved problem for me.