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02-27-2014 01:03 AM
Hi,
Using SSO (ADFS) as an authentication mechanism, is it possible to redirect users, once authenticated, to different landing pages in ServiceNow depending on their roles? I've tried using Login Rules, but it seems these are bypassed when I use SSO authentication. I tested without SSO and if I define a login page, I'm able to redirect users after authentication to whichever page I've defined for them.
Thank you.
Solved! Go to Solution.
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03-20-2014 08:21 AM
Here is another way to redirect to different home pages if you are using SSO (link below).
Add Role Based Home Pages with SAML 2.0 in ServiceNow-John James Andersen
We are currently using it and it works great.
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03-21-2014 07:30 AM
Can you give them the role of 'user' (that is what we do). The other roles are such as ITIL and other types for the role. I even use 'admin' so I do not go to a specific home page.
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03-28-2014 01:21 AM
Hi,
Thank you very much for the replies - we've now successfully implemented role based redirection.
Regards,
M
