struggling with task in ITSM Implementation Simulator (Rome)

[Amit Ahuja]

Hi All,

I am struggling with completing a task in the ITSM implementer Rome simulator. the problem statement says:

The Change Registration model should have the following states: Scheduled, Review, Closed, and Canceled. The initial state for the Change Registration model should be Scheduled.

1. Update the Change Registration model record to include all of the required states. 

2. Add a model state transition to allow change requests following this model to move from Scheduled to Review, Closed, and Canceled.

I am struggling with validating the 2nd TASK as i am getting the recommendation, did you update the model transition?

any help would be highly appreciated.

Thanks!

[Eric70]

Hi,

Go to Change Models, open Change Registration. You should have already added the model state Scheduled in the first task. Open it and add the different states:

[Fillipi]

Do you know how to make the part:

"Add a model state transition to allow change requests following this model to move from Scheduled to Review, Closed, and Canceled."

?

[icaldwel]

Navigate to where you created the Scheduled - you'll see the option to create transition there.

(you created the model state of Scheduled, click it then you add the transitions)

Cheers Iain

[FernandoUrrutia]

good work guys!