Support Required – Script Include Not Executing for External User Validation

[Syed_Ahmed_636]

Hello,

I have a scenario where external users are allowed to register through the portal. I’ve implemented a validation to check whether a user is attempting to register with an email ID that already exists in the system. If so, an error message should be displayed.

This logic is handled through a Script Include. However, since the Script Include requires a role to execute and external users don’t possess any roles, the script is not being triggered. We also attempted to assign the public role via a Script Include-level ACL, but it's still not functioning as expected.

Any guidance or support on how to enable execution of the Script Include for external users would be greatly appreciated.

[Shruti · Accepted solution]

Hi,

Can you please add below snippet in your script include and try again:

  isPublic: function() {

    return true;

  }, 

[Syed_Ahmed_636]

Thanks @Shruti  for the support, Resolved the issue.