Tabs missing in incident records

[Hui Zhong]

Only able to view Task SLAs in incident record. Other tabs not showing up. e.g. (Incident Tasks, Affected CIs, Impacted Services/CIs, Problems, Change Requests)

[Dhananjay Pawar · Accepted solution]

Hi,

If related list not visible to your instance, Might be you need to take them on form.

Open the form -> right click on header -> configure -> related list

then you need to take all those required related list from available to selected.

Mark correct/helpful based on impact.

Thanks,

Dhananjay.

[Hui Zhong]

Hi All,

I have added it in and confirmed that it is appearing now.
Thank you very much.

[Dhananjay Pawar]

Hi,

If this has resolved could you mark this as correct so others will refer same in future for same issue. And question will remove from unanswered thread.

Thanks,

Dhananjay.

[Hui Zhong]

Yup i have marked it as correct already.

Thanks for your help.

[Dhananjay Pawar]

Hi,

Glad it helped you.

Have a great day.

Thanks,

Dhananjay.