Task shouldn't close without an attachment

[Avee90]

Hello Folks,

    I've a requirement to restrict a user to close a particular SC task without attachment. I've catalog item, it will generation a 10 SC task, my requirement is to restrict task assignee to close that particular task(which has using short description) without an attachment. For this I've tried On submit catalog client script and also a business rule. For business rule it showing the error message but after the closing the task only. It should not be like I should restrict the assignee to close the task without an attachment. I'm attaching the Business rule condition and script. please help me on this.

Thanks,
Naveen. 

[Community Alums]

Hi @Avee90 

You can check this link for your problem 

https://www.basicoservicenowlearning.in/2020/10/attachment-mandatory.html

Please mark helpful and mark as correct if it helps you

Thanks and Regards 

Sarthak

[Avee90]

Hello Sarthak,

  Thanks for responding. This is for catalog item form for not sc task.

Thanks,
Naveen

[Community Alums]

Hi @Avee90 

Please check the below script 

function onSubmit() {
	var getCount = getSCAttachmentCount();
	if(g_form.getValue('field name') == 'yes'){
		if(getCount <= 0) {
			alert('Attachment is not empty.');
			g_form.addErrorMessage('Attachment is not empty.');
			return false;
		}
	}
}