the logged-in user is a member of groups name contains "Nxt". allow to assign INC

[varma2]

Hi All.

the logged-in user is a member of any group name contains "Nxt". If they are, then allow them to assign tickets to the following groups

AP-NTT-PS-Support , SAP-T-APO-Support , SAP-N-MII-Support
How can we achieve this trough ACL.

Please provide the some script to achieve this requirement.

Rgards

[Di Zhang]

Here is sample code:

answer = false;

var user_id = gs.getUserID();

var sys_user_grmember_gr = GlideRecord('sys_user_grmember');

var query = "user=" + user_id + "^groupLIKENxt";

sys_user_grmember_gr.addEncodeQuery(query);

sys_user_grmember_gr.setLimit(1);

if (sys_user_grmember_gr.next()) {

    answer = true;

}

else {

    answer = false;

}

[Mark Manders]

What did you already try and where are you stuck?

[varma2]

Hi Mark,

Below script I tried in ACL but its nor working.

 (function() {

    // Define the allowed assignment groups

    var allowedGroups = [

        "SAP-N-PS-Support",

        "SAP-N-APO-Support",

        "SAP-N-MII-Support"

    ];

    // Check if the current user is part of any group with "Nxt" in the name

    var isUserInNxtGroup = false;

    var grMember = new GlideRecord("sys_user_grmember");

    grMember.addQuery("user", gs.getUserID());

    grMember.query();

    while (grMember.next()) {

        var group = grMember.getElement("group").getRefRecord();

        if (group && group.name.toLowerCase().includes("nxt")) {

            isUserInNxtGroup = true;

            break;

        }

    }

    // Deny if not part of a "Nxt" group

    if (!isUserInNxtGroup) {

        return false;

    }

    // If user is in a Nxt group, ensure they are setting an allowed assignment group

    if (current.assignment_group) {

        var assignedGroupName = current.assignment_group.getDisplayValue();

        return allowedGroups.indexOf(assignedGroupName) !== -1;

    }

    return false;

})();

Thank you

[Di Zhang]

I think you should know what's the ACL first. ACL can control who can edit the assignment group field but can't set the value of assignment group drop down list. 

[Ankur Bawiskar]

@varma2 

you want to control the record visibility based on table.None READ ACL?

so what debugging did you do in that ACL script?

If my response helped please mark it correct and close the thread so that it benefits future readers.