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The out-of-the box Duplicate CI Remediator remediation process for closed/inactive Chanes not workin

raj99918
Tera Contributor

‎06-09-2025 03:43 AM

Hi Team,

 

Any solution for the below one Kindly let me know.

 

The out-of-the box Duplicate CI Remediator remediation process for closed/inactive Change Requests does not update the configuration item reference field with the main CI.

 

Thanks in advance.

 

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