I am working on a SC task form where it has a reference type field that refers to "cmdb_ci" table . the task is to filterout the service option with status "retired" .there is a oob dictionary override , reference qualifier :javascript:new TaskUtils().getConfigurationItemFilter(current) ; so I have appended to this and created javascript:new TaskUtils().getConfigurationItemFilter(current) ;+"^ref_u_service_option.u_service_option_status!=3^ORsys_class_name!=u_service_option"; this is working but taking more than 40 seconds to load . so i tried to implement script include but this isn't working . Can you provide an approach to use .
