The value of the REQ approval field is "Not Yet Requested" when I create a catalog item

[robertalcala]

Hello,

I'm creating the flow for my service catalog. I associate it with the catalog item, and when I run a test, the REQ is always created with the status "Not Yet Requested" in the "Approval" field. Until, for example, I manually change the field to "Approved," the flow won't run; it doesn't even appear in the executions.

[Vishal Jaswal]

Hello @robertalcala 

This is because you have requested it not submitted it. See this: https://www.servicenow.com/docs/bundle/yokohama-build-workflows/page/administer/flow-designer/refere... 

[robertalcala]

But the problem is that the flow doesn't run until I change the value of the Approval field to "Approved"

[Mark Manders]

That's the default behind the Request: it is always created as 'approval not yet requested'. As soon as you request approval, it will change. But the issue is in the flow, because I have lots of flows running without even looking at that field. What is the trigger and what are you looking at in your first steps? 

[robertalcala]

My trigger is the Service Catalog. The flow is simple for now: I create the request, an approval in the RITM and then the tasks. The problem is that when I make the request for the catalog item, the flow doesn't even run. That is, the final one doesn't appear in the executions until I change the Approval field of the REQ to Approved.