Thumbnail in Knowledge doesn't work in Backend

[Community Alums]

Hi,

when you publish a Knowledge Article with an image, you can use the thumbnail function by defining the size in the Advanced setting of the picture. In the ESC that work fine, in the backend view for Knowledge Articles, this doesn't work.

Is that a property thing? Or do I need to script this?

Thanks,

Frank

[Community Alums · Accepted solution]

Hi @Community Alums ,

Check the below properties :

glide.ui.activity_stream.scale_animated_gifsCreates a thumbnail of animated .gif files. The maximum dimensions are 525 px width and 350 px height. The animation is not preserved in the thumbnail, but previewing the image displays the animation at its original size.

• Type: true | false
• Default value: false
• Location: System Property [sys_properties] table

glide.ui.activity_stream.scale_imagesCreates a thumbnail of large images to display in the activity stream. The maximum dimensions are 525 pixels wide and 350 pixels high. If the user clicks the image or attachment, the preview is at full size.

• Type: true | false
• Default value: true
• Location: System Property [sys_properties] table

[Community Alums]

Thanks a lot @Community Alums 

[Community Alums]

Hi @Community Alums ,

It's my pleasure and am glad that i could help you .