ticket breadcrumb

Jack62
Giga Guru

‎07-29-2024 07:19 AM

afternoon all

 

I am looking to add in a breadcrumb, on the ESC which will take a user through the related tickets. For example a change that as come from a problem, which has come from an incident, in the breadcrumb each related ticket can be clicked on. Has anyone done something similar?

 

Thanks

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-29-2024 07:31 AM

Hi @Jack62 

 

I think we can show something similar on native view not on portal.

https://www.youtube.com/watch?v=yT3v9tUV70A

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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