Time zone Displays incorrectly on appointment booking time slot

[ayesha]

Trying to figure out issue with appointment booking time zone.  The time zone for appointment slots displays timezone of the user time zone instead of Wu_Location or appointment location timezone which causing fraustration and confusion with customer desiring to book appointement within different timezone or location while they are traveling to different locations. Please advise possible fix. Thank you!

[James118]

Hi Ayesha,

You need to make sure you have filled in the timezone for the Location you have chosen in the Walk-up Location Queue:

If it's not filled in, then the timezone will default to the platform default.

[Raghav Sharma24 · Accepted solution]

You need to follow 2 points:

1. In wu_appointment table , select timezone as location time zone.

2. In walkup location related to the appointment select the location which has a valid required timezone.

Note : the timezone in location selected in walkup queue should not be empty.

[Raghav Sharma24]

@ayesha Is your issue fixed?