What is console.log() in servicenow
Hi, How to use console.log() in ServiceNow and how to check? Thanks and Regards, RamaRao
Forum Posts
Resolved! virtual agent not available. Please help how to resolve this issue
virtual agent not available. Please help how to resolve this issue
Resolved! Set default Watch list in the Catalog Item
Hi, I have catalog item, where I need to sent send notification based on the selected request type Lets say if the request type - New/ change if new Watch list - A & B If Change Watch list - C & D This watch list field needs to be hidden for End user...
Resolved! Performance Analytics - Reporting on sys_history_set
I am new to Performance Analytics and I am hoping to satisfy the following requirement: When members of a certain team (or teams) update a record, I want it to be counted in a report. I created an indicator on the sys_history_set table as follows: ...
Resolved! convert array to a pipe delimited string
Hello everyone, I have a list collector on a catalog item. When the item is submitted the Values of the field on the RITM/SCTASK appear as "a, b, c". I've been asked to convert this format to "a | b | c". so basically the ask here is to remove the co...
Approval for Change Request
Hi All, We have two levels of approval for Normal Change request. The first level of approval will got the selected assigned group members. We have created a field for second level of approval and the user can manually select the user and it will tri...
Write operation against 'sys_attachment' from scope 'x_demo_test' has been refused due to the table's cross-scope access policy
Write operation against 'sys_attachment' from scope 'x_demo_test' has been refused due to the table's cross-scope access policy While adding attachment am getting below error Thanks in advance.
Resolved! Why does my UI action work for admin, but not for itil user?
Hello Community, I have this UI action that appears on the change task form and when clicked, it shall change the phase to Quality Approval. Now, this works, when an 'admin' user clicks on it, but it doesn't work for an 'itil' user and I don't unders...
Resolved! Display the parent incident number on the child incident with hyperlink to the parent incident
Hi All, I have a scenario where when there are child incidents associated with a parent incident.When teh child incident is opened,a message should be displayed "There is a parent incident INCXXX" Incident number should be a hyperlink and onclick it ...
Resolved! How do I create a Problem Record whenever a P1 incident is created? I would like to copy fields from Incident to Problem Record.
I would like to copy below fields from Incident Record Short DescriptionDescriptionAssignment groupConfiguration ItemCategoryPriorityImpact Urgency Please help
Resolved! How to truncate a value?
Hi, There is reference field which refers an application table which contains value as 'ABC XYZ'. So when a user selects a value from that field, the reference field should display value as 'ABC'. It should display values without 'XYZ' keyword. Is it...
Upadte worknotes through workflow script with 4 record numbers
Hi, Kindly help me in updating task work notes through workflow . Scenario : 4 SADB record is being created through workflow. and we are fetching those records and need to update in task worknotes. Below is the script var gr = new GlideRecord("u_s...
Resolved! Microsoft AD Spoke: Authentication failure with user
Hello, Long story short; We've already configured Microsoft AD Spoke according to docs, but keep getting Authentication failure with user when testing Flow. I've already tried 'Test Credential', and this turns out to be validated; However, when tryi...
Resolved! How to show related incidents count on problem list view?
Hello All, I have created custom field with integer type on problem form, I want to show related incidents count on that field when user is checking on problem.list view, Is there any way I can achieve this ? I tried with display business rule, but t...
Resolved! make select box options/choices bold in Service portal.
Hi All, I have below requirements regarding styling. 1) I have created a select box type variable in record producer. Now requirement is to show its options/choices as bold in service portal and other UI too. Tried g_form.getcontrol('request_type').s...
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