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‎04-27-2017 10:25 AM
Has anyone setup recording/managing domain names for your organization within the CMDB? As a university, we have a lot of these and we want to look into tracking them and integrating them into the change management process.
I looked the other day and didn't immediately see a CI category for doing this. There is a category for IP networks, which we are starting to build out as a proof of concept, but I haven't seen anywhere that would accommodate domain names. Anyone?
Earl
Solved! Go to Solution.
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‎03-26-2020 09:25 AM
It turns out that there is a "web site" table in the CMDB to track web sites/domains. I haven't dug into it enough to know how well it fits our full set of requirements. I just stumbled across it the other day so I plan to look deeper into it soon.
The odd thing about this, given the long list of categories and modules in the CMDB, is that the module doesn't display in the CMDB/CI applications by default. I found the table just by searching through the cmdb_ci* tables.
More to come...
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‎12-07-2023 12:03 AM
Well the specific table was already stated in this thread as accepted solution. (cmdb_ci_web_site)
What really would be helpful if someone would provide insight about implemented data model and discovery / automation around this topic.
That web site table is not very practical since it's quite direct approach OOB.
We need data model & structure where you have web domain / sub domains, certificates for those, then this all will connect to load balancing before DMZ web servers? OOB CI refers directly to web server.
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‎03-11-2025 12:31 PM
Can the cmdb_ci_domain_info class be used to track domain data?
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‎03-12-2025 05:46 AM
Yes. I think this is now right OOB CI Class for this data.
We are just taking this use for our customer.
If anyone has any knowledge of what related other CI's related to this "should be used".
CNAME's?
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‎07-19-2021 07:16 AM
Hello Earl,
Did you finalize a solution for tracking domains? Were you able to use the OOTB website table or did you have to customize the table to fit your needs. I am in a similar situation where we have hundreds of domains and a web site ci vs a domain ci are slightly different. For example there could be multiple web sites across several web servers using the same domain name.
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‎07-19-2021 02:20 PM
The proper table for this would be cmdb_ci_web_site. As with many other things in the ServiceNow OOTB configuration the name doesn't exactly match how everyone thinks of them. We think of them as domains or fully qualified domain names. If you do a search in the system tables you'll see that there are many tables that have "domain" in their name, many having to do with Active Directory domains.
There are all the fields that you'd expect for a web site including DNS domain, fully qualified domain name, IP address, the type of web server used and of course a bunch of other informational fields like description and all the available assignment fields for both users and groups.
