Translating Service Catalog Variables

jonbebb
Kilo Contributor

I am trying to configure snow for multiple languages and have installed the german plug in. When I view a Catalog item in either UI or ESS site the standard cat item field names are displayed in german but catalogue variables are not. Has anyone applied translation to catalog variables and can advise if further configuration is required

 

Many Thanks

Jon

35 REPLIES 35

chr_kluge
ServiceNow Employee
ServiceNow Employee

Hi Rein



Can you give me more information? You did install the plugin for Spanish and ervything except your question/variable is translated?



BR


Christina


Hi Christina,



I tried the same everything is translated in french except for the variables and questions. Do I need to make any changes. Could you please guide me. Thanks !!


chr_kluge
ServiceNow Employee
ServiceNow Employee

Hi Leoraj



Sorry for the late reply.


For variables you need to go to the table "Translated Texts":


variableTranslation.PNG



Best regards


Christina


Hi Christina,



It did not work me by using Translated Text table. I have pulled correct variable in document field and need to translate it into French.



find_real_file.png



Please advise.



Thanks,


Imran


If you are looking to translate questions into French create an entry in Translated Name/Fields [sys_translated] table as shown below:



find_real_file.png



Screenshot of translated value into French:



find_real_file.png



Also, check if I18N: French Translations plugin is activated under System Definition --> Plugins.