Trigger the sub-flow when the Additional Comments is updated in SCTASK

[manikanta1258]

Whenever the additional comments was updated in SCTASK we need to trigger the flow which was created in Flow designer. When I select the Additional Comments Changes it is not getting triggered. I created a business rule to achieve this which is not working. Work-notes is also a Journal fields but it is working for that.Screenshot attached.

[manikanta1258]

Any solution for my issue?? @Ankur Bawiskar 

[Ankur Bawiskar]

@manikanta1258 

Is state also changing since your flow is configured to trigger when both changes?

If that flow approach is not working you can use After update BR on sc_task table

Regards
Ankur

[manikanta1258]

Hi @Ankur Bawiskar,

Thanks for your reply. I'm using Or condition. And.. I came to know that the Additional comments field on SCTASK is from RITM table but when i do dot walking i could not see additional comments of RITM in filter. Attached is screenshot.

Regards,

Manikanta

[Ankur Bawiskar · Accepted solution]

Hi,

Additional comments should be available

try to search that field on RITM form; check if somebody changed the label or what

if not then handle the logic using BR itself

Are you having flow on sc_task table?

Regards
Ankur

[manikanta1258]

Yes.. I'm triggering the flow on sc_task table.

While dot walking I could not see the additional comments field from sc_req_item.