how do you show/ hide a formatter on form
how do you show/ hide a formatter on form
Forum Posts
How to give sort for a column in service now table
I have a servicenow table where i have a column named area...as soon as i click on the application , it should bring me the list sorted with ascending order of area.Tried with " user preferences" and dictionary but not able to get results. Please s...
Resolved! isMemberOf() function with dynamic group name.
I have 12 Assignment group .My requirement is : Assigned should should be only editable if it's the member of group .I have written the ACL on assigned to . It's working fine if I hardoce the Assignemtn group value in isMemeber of function .But ebery...
Resolved! Set field value on related list(s) form same as value on form
Hi, when a user creates a new form on the related list, I want the product owner to be auto filled with the same value as the product owner on the form they are creating the related form from.This is the form where the product owner is filled from:He...
How are user passwords secured
I was wondering if you could tell me more about the measures taken by Service-Now to protect and secure passwords from users. Where are these passwords stored? What kind of encryption is used? Were is to key for the encryption located....
Resolved! Question about CAB delegate (cab_delegate) field.
Hello all,I would like to ask you to assist me with a test on your DEV instances.My question is the following: when the CAB module is used, and there is a Change Request in "Assess" state which is awaiting an approval from a CAB manager to "move" to ...
Resolved! Clear the History
Hi All,I just wanted to know the below points1. How can we clear the history below the history tab in the application navigation in servicenow.2. how can we control the instance to not store history.please can any one explain me.Thank you.
Incident vs Service Request. When to use and how to train users?
We have constant issues with users not understanding when to open an Incident record verses when to open a Service Request. We have documented that an Incident record is used when something is broken and needs to be fixed. Use a Service Request when ...
Resolved! Instant creation and resolve of Ticket
I am looking for a way to Create and resolve a ticket with, hopefully, no more then a single click.Maybe a way with a Powershell script that will use a template and resolve it right away, i did test with a template, but its not possible to resolve th...
Security restricted: Create operation against 'sys_trigger' from scope... has been refused due to the table's cross-scope access policy
Hello all, I am experiencing a problem with the Cross — Scope privileges in a scoped application of mine. I created a custom app and I would like its resources to be usable to applications of the Global scope, to say so. Whenever I am executing a ...
Resolved! Line of code in a Business Rule which to automatically refresh the record page after the Business Rule finishes its job?
Hello all, I have a custom choice of "Implement" in the Change Task State field.I had a requirement to ensure that once a user opens a Change Request record, which is in "Scheduled" State and goes to the Change Tasks Related List and changes the stat...
Resolved! how can I check requested_for user has itil role or not using script?
Please help
Sending SMS notification to NON US numbers
Hello community, We are using Geneva release for our project. Can some one help me is it possible to send sms notification non US numbers in geneva release?Thanks,Mahesh.
How to create a user input pop up window?
Hi All,I have a requirement when a HRcase reopened, user have to enter reason for reopening the case. When user click on "Reopen case" UI action it should pop up a window for user to enter reason for reopening (should have an "ok" or "cancel" butto...
Implementation Bootcamp Specialist learning new exam
Hi guys,I've seen the Implementation Specialist requirement and change it.The questions are focused on ITSM (Incident, Problem, Change, Knowledge...), but When I made the course it was focused on StartNow, SSO, ...Now, Where Can I learning the argume...