Two step checkout for Order Guides

Sabrina10
Kilo Guru

We upgraded to the June 2011 release this morning and have realized that the even though we have the Two-step field checked for Order Guides, users are still getting the 3rd confirmation screen. Has anyone else seen this problem? I've opened a ticket with ServiceNow, but since I can reproduce the problem on Demo, I'm hoping that someone else already has a workaround for this.

Thanks
Sabrina

6 REPLIES 6

Baggies
Kilo Guru

I was under the impression that you could Enable a Two-Step Checkout for order guides only, and not regular items. If I check the two-step box on the order guide form, the process won't work unless I set the service catalog properties to enable the Two-Step Checkout, and uncheck the box on the order guide.
Or is the wiki article a little off?


Sudeepta
Tera Contributor

It worked in this way to our instance. Although glide.sc.checkout.twostep is false it did not work.

Make a new property glide.sc.sp.twostep (disble order confirmation popup), make the dafault value to false and include the Categories you want to add into them.