Two variables only Mandatory when changing to Closed Complete

Margarida
Tera Expert

Good Morning! 

 

I'm stuck a few days at the following problem: On that SCTASK I have 3 variables: 

- Reject (checkbox) true/false;

-Posting Date (date)

- SAP Number (Text line) 

 

I need that Posting Date and SAP Number be mandatory ONLY when changing state to Closed Complete and Reject is not flagged (false) - so agents can work/edit those variables anytime they need but when closing the task - if reject is false - then those two variables (SAP and Posting Date) need to be mandatory! 

I've tried Client Script OnChange and OnSubmit but I failed because I always say 'if g_form,getValue(state) is == Closed Complete but it was wrong because it is when (CHANGING to does not allow to let variables x and y empty).

 

I want to make this work with client script and not BR or duplicate the UI ACTION 'Close task'. 

Does someone have some idea? 🙂 

2 REPLIES 2

Sohail Khilji
Kilo Patron
Kilo Patron

Why not use Ui policy ? Did you try to create it ?


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My problem is the same, How to say 'only when changing to State Closed Complete'?