TypeError: Cannot read properties of undefined Servicenow ATF

ServiceNow Use6
Tera Guru

Hi,

I am facing the error TypeError: Cannot read properties of undefined, never seen it, I don't even know why it is propping up. Kindly help.

find_real_file.png

find_real_file.png

Regards

Suman P.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Did you check if you get any browser console error when you manually submit the record producer?

you can try to add that error to ignore or warning list and then re run the ATF

How to use the Client Error Inclusion list in the Automated Test Framework

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Did you check if you get any browser console error when you manually submit the record producer?

you can try to add that error to ignore or warning list and then re run the ATF

How to use the Client Error Inclusion list in the Automated Test Framework

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

dimple adlakha
Tera Contributor

Hi , I am getting the similar issue in all the ATF unable to save or submit by ATF script but manually working fine 

error as below-

client error 'TypeError: Cannot read properties of null (reading 'promise').

 

How to fix that