Ui action for problem form

[Shiva prasad t]

We have a requirement that, we need to add one Ui action to the related list of outages in problem form.

When we clicked on that button, it should open a list view of outages.

Can any one help me with the script.

Any help will be appreciated.

Thank you,

Shiva

[Ankur Bawiskar]

Hi,

So what did you start with and where are you stuck?

Did you check something similar is available on incident or problem and you can try to replicate that?

Regards
Ankur

[Shiva prasad t]

Actually in those scripts, they called script includes i think.

So, i didn't understand what I need to change in those.

Basically i am not good at scripting. so, i didn't tried it. That's why i asked help in scripting.

[Shiva prasad t]

Hello @Ankur Bawiskar 

With your suggestion i tried by copying the script of Incident and i configured some what i know.

when i tried on clicking on that button, the outages list is opening as expected. But, when i tried to add an outage to the problem by selecting record in it, it is not adding outage record to it.

This is the script which i have configured :

function openIncidentList(){
    var gajax = new GlideAjax("BulkAddChangeRequest");
    gajax.addParam("sysparm_name","getURL");
    gajax.addParam("sysparm_sys_id", g_form.getUniqueValue());
    gajax.addParam("sysparm_parent_table", g_form.getTableName());
    gajax.getXMLAnswer(openListModalIncident);
}

function openListModalIncident(url){
    //render the modal
    var incModal = new GlideModal('incident_add_records');
    incModal.setTitle(getMessage("Add Incidents"));
    incModal.setWidth(1200);
    incModal.setAutoFullHeight(true);
    incModal.on('beforeclose', function(){
        refreshRelatedIncidents();
    });
    ScriptLoader.getScripts('/scripts/incident/glide_modal_accessibility.js', function() {
        incModal.template = glideModalTemplate;
        incModal.renderIframe(url, function(event) {
                glideModalKeyDownHandler(event, incModal.getID());
            });
    });

    var link = document.createElement('link');
    link.rel = 'stylesheet';
    link.href = 'styles/incident_glide_modal.css';
    document.head.appendChild(link);
}

function refreshRelatedIncidents() {
    GlideList2.get(g_form.getTableName() + '.' + g_list.getRelated()).setFilterAndRefresh('');
}

[Ankur Bawiskar]

Hi,

you will have to understand and the code and debug since you have picked it from some other table

Regards
Ankur