Moving the states to OOB in Change management

[Sudeepta Jana]

We are going to revert a few functionalities to OOB in change mgmt. OOB instance has values like New, Assess, Authorize, Scheduled, implement, Review, Closed and Canceled. Current values of our instance are Draft, Planning in progress, Approval to implement, implementation in progress and Completed.

Now what are the points that need to be considered here? These changes will also reflect in the workflow. So, if you can guide me on how to start things here.

is there any plugin available that can be considered?

[Nayan Mahato]

Hi Sudeepta,

There are two options here.

1. Either you can upgrade your instance and accept all the skipped records related to change to the base system.

2. Or go to sys_upgrade_history_log table, look for the last upgrade and revert back all the records related to change management to the base system.

Regards,

Nayan

[Sudeepta Jana]

Nayan da,

Opened sys_upgrade_history_log table but how to check related records in Change Mgmt

[Nayan Mahato]

Hi Sudeepta,

You can filter out based on "Target name", "Plugin" or "File name" . Thanks.

Regards,

Nayan

[Mark Manders]

Was the OOB workflow changed for your process, or was a new workflow created for your way of working? In case of the first: move back to OOB and make sure new changes are starting in the OOB workflow (or copy the OOB workflow and configure your non-OOB features in there).

Because existing changes will run on the workflow they started on, you can't just change the states in there. When a change moves through it, it will get stuck because it's not finding the flow related to the state.

If the OOB wf was adjusted for your process, you can best copy that and move that copy back to OOB and have new changes run on that one (changing the original will get existing changes stuck). Or you could add OOB and your own states to the same activities in the OOB flow so they can run on the same flow, until there are no old changes left and you can revert the entire flow back to OOB.

If my answer helped you in any way, please then mark it as helpful.

Mark