UI Page not display in Catalog Item

nancyhz
Mega Contributor

I am new for ServiceNow, I want to display UI page in catalog item I created. I added UI page in catalog a variable as follows:

Type: Container Start
Variable Name: container
Order 350

Type: UI page
Variable Name: add_row
Order: 400

Type: Container End
Order: 500

I created catalog policy and I set variable-container's visible to false in UI Policy Action, however, UI page is not displayed in my catalog item.

I have attached all screenshots for your reference. Thanks in advance for your feedback.

Nancy

7 REPLIES 7

pls mark the question as answered, if I've answered your question.


DubeyN
Mega Expert

Hi nancy,

I am facing same issue, I have created a variable with UI Page. But I can't seem to find it on the catalog page.

Could you please tell me how did you fix the issue.

Thanks & Regards,
ND


nancyhz
Mega Contributor

It is my instance issue. We are SN partner and SN granted us SN instance, but somehow, UI page never been able to displayed in that instance. When I used demo instance it did work. Please try your example in demo instance first to see whether it works. If it doesn't work for you, please post UI page so I test it for you.