Unable to call Ajax Script Include

[Akihisa Abe]

Hello.

I get an error with "Glide Ajax" in a scoped application. It was output as follows in the system log.

(I got this error in the service portal, but not in UI16.)

”Script: AjaxTest not found in scope: global, and HTTP Processor class not found: com.glide.processors.xml http.AjaxTest: no thrown error”

Do script includes have to be created globally even in scoped applications?
I would like to know how to avoid this error.

【Code where the error occurred】

function onCondition() {	
	var dData = [];
	var ajax = new GlideAjax('AjaxTest');//An error occurred here
	ajax.addParam('sysparm_name', 'getJson'); 
	ajax.getXMLAnswer(function(answer) { 
		dData = JSON.parse(answer).array;
	});
}

【Scope etc.】

Thanks.

[panda1]

Where is your script include，and Where is your script include client script

in global or scope？

[Ankur Bawiskar]

Hi,

so your script include is global or custom scope?

ui policy is in which scope?

Regards
Ankur

[Akihisa Abe]

thank you for your reply.
Script include is set to custom scope.
Added the setting such as scope to the question text.

[Ankur Bawiskar]

Hi,

if script include and ui policy are in same scope then you can just use name of the script include

Can you share the complete script and script include configuration screenshot

Regards
Ankur