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09-27-2023 10:59 AM
As an ITIL user unable to link problem records to the new change request.
In the new change request form i am trying to link problem record. I am able to add only with the admin role.
Solved! Go to Solution.
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Change Management
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Problem Management
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09-27-2023 11:45 AM
The Problems you are trying to ag are hopefully active and not closed problems.
Because closed problem will not be tagged.
Please mark answer correct based on impact.
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09-27-2023 11:50 AM
Thank You Saurav for the reply.