Unable to save Flow when using the JIRA Create Issue Action

[Uncle B]

Hi All,

When i configure the Create Issue action and save my flow, i get this little forbidden error on the bottom right. What could be the issue. It seems specific to this action. Other actions do not prevent saving the flow. Please advise if you have run into this issue or have worked with the JIRA spoke.

[YaswanthKurre]

Hi @Uncle B ,

Open that create issue spoke(action) and try to understand how the credentails are configured, the issue is modtly due to that.

Also refer this: https://www.servicenow.com/community/developer-articles/troubleshooting-jira-spoke-webhook-in-servic...

mark this as helpful and correct, if this resolves your issue.

Thanks,

yaswanth

[Uncle B]

Thanks for your reply, it doesn't appear to be credential issue, other actions are saving properly, only the create action is failing. I've raise dit to HI, hopefully i get some good explanation as to why.