Updating room via API, We have ACL Exception error for some rooms.

[Community Alums]

While updating computer rooms with API, we encounter an error for certain room. It's important to note that we are employing a service account for these operations.

Error : {"error":{"message":"Operation Failed","detail":"ACL Exception Update Failed due to security constraints"},"status":"failure"}

I have reviewed the ACL on "cmdb_ci_computer_room" and found that it has the creator role assigned to it. However, I suspect that this may not be the actual problem, considering that other rooms are being updated successfully. The issue seems to be specific to just one room.

Room's install status  :  In-use

[Ankur Bawiskar · Accepted solution]

@Community Alums 

seems some logic is restricting the update.

[Community Alums]

@Ankur Bawiskar 

I have attempted to update data from computer rooms in other instances, and it is functioning properly. However, this issue seems to be specific to a single instance, despite the roles being the same across all instances.

[Ankur Bawiskar]

@Community Alums 

strange.

please raise a HI ticket