User Administrator | Need to send credentials 300+ users

[Milind1]

Hello Everyone,

We are going to set-up new instance for one of our client. We have loaded foundation data in our instance, now we have received 300+ user record and we have created each entry in sys_user table. The next task is to send credentials to all user and we don't want to do it manually, so here questions are

1. How we send credentials to user or we need to send manually?

2. Is there any OOTB option when user is created then we will trigger email to user with User ID and Password?

3. Is there any alternative way, if yes pls suggest.

Note -We don't want any integration right now as this is not signed in SOW

Thanks,

Milind Patil

[Amit Pandey]

Hi @Milind1 

You can get the password from the user table to send. Alternatively, you can set default passwords for example- Welcome@123 for all 300 users and hardcode that in email body. Then you create a notification with certain conditions as per your need and make that true to trigger notification.

Regards,

Amit

[Dr Atul G- LNG · Accepted solution]

Hi @Milind1 

Look here:

https://www.servicenow.com/community/developer-forum/local-user-create-account-and-send-password-to-...

https://www.servicenow.com/community/service-management-forum/how-to-send-password-in-notification/m...

https://www.servicenow.com/community/developer-forum/send-password-to-the-user-straight-away-using-e...

No need to do manual , these links will be helpful.