How can i hide field choices on incident form.

[Atchutaram]

Hi Team,

                  I need to hide Closed and Cancelled state choices.  and i have wrote  onload client script.

g_form.removeOption('state' , 'closed') its not working.

And i have to hide on hold and resolved, when state is New. How can i do this?

Thanks in Advance.

[Dr Atul G- LNG]

Hi @Atchutaram 

May i know , what is reason to hide these? Any business case, because hiding may cause impact on process.

https://www.servicenow.com/community/incident-management-forum/only-new-state-visible-when-creating-...

See Anurag reply. 

[Sandeep Rajput · Accepted solution]

@Atchutaram Here is the code you should use to remove the closed state.

    g_form.removeOption('state', '7'); //closed state       

Here are the state values.

Hope this helps.

[Anurag Tripathi]

Hi,

You need to pass the value of the choice as the second parameter (not label). Please check if you are doing that.