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User Not Authenticated Issue in Rest call

sri83
Tera Guru

Hi Team,

I am creating outbound Rest for creating the update set record in another system but i am getting the error as below.

find_real_file.png

I have given the required integration roles to that account and also used same credentials to another REST it's working and creating the record.

But when i used same credentials to this REST i am getting the error.

I wanted know on thing,is it possible to create update set record from one instance to another instance?

Regards,

Sri

7 REPLIES 7

MrMuhammad
Giga Sage

If the same credentials working fine for other REST calls then you might look into the roles assigned to your service account. As I can see you are trying to write data in update set table so you need admin or teamdev_user roles for create/write. Also, please make sure you are passing in sys_id of target record that you need to update.  

 

Please mark this correct & helpful if it answered your question.

Thanks & Regards,
Sharjeel

Regards,
Muhammad

Ankur Bawiskar
Tera Patron
Tera Patron

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hitoshi Ozawa
Giga Sage
Giga Sage

If you can, try the method outlined in the following article using a curl command to see if you can post from a command line.

https://community.servicenow.com/community?id=community_question&sys_id=9e18f118dbdb6780fa192183ca96...