User Not Authenticated Issue in Rest call
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‎06-25-2020 03:10 AM
Hi Team,
I am creating outbound Rest for creating the update set record in another system but i am getting the error as below.
I have given the required integration roles to that account and also used same credentials to another REST it's working and creating the record.
But when i used same credentials to this REST i am getting the error.
I wanted know on thing,is it possible to create update set record from one instance to another instance?
Regards,
Sri
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‎06-25-2020 04:34 AM
If the same credentials working fine for other REST calls then you might look into the roles assigned to your service account. As I can see you are trying to write data in update set table so you need admin or teamdev_user roles for create/write. Also, please make sure you are passing in sys_id of target record that you need to update.
Please mark this correct & helpful if it answered your question.
Thanks & Regards,
Sharjeel
Muhammad
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‎07-28-2020 03:09 AM
Hope you are doing good.
Let me know if I have answered your question.
If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎07-28-2020 03:56 AM
If you can, try the method outlined in the following article using a curl command to see if you can post from a command line.