Differences in all version of servicenow
what are the difference between all versions of service Now
Forum Posts
What is the alternate for GlideDialogWindow in agentworkspace?
Hi all,We implemented the dialog pop window in incident form for one UI action it is not working in Agent Workspacewhat i noticed is GlideDialogWindow won't work in Agent Workspace what is the alternated method for this to show the dialog pop window ...
Add DL in CC in Email Notifications
1. Create email script - sys_script_email_list.do in this table2. Provide the Name of the email script3. For example DL is required for Incident Table Notifications, In the Script write the code like below: (function runMailScript( /* GlideRecord */ ...
Difference between setReadonly() and setDisabled() in Client Script.
I have gone through many such articles stating the exact difference between the both functions , but hardly able to get the proper difference , please share some good idea which could clarify the concerns. Regards. Shikha
Survey - How do i remove "This Survey is in regards to...." notification ?
As you see on Screenshot on all our "NPS" on Incident they get this Notifiication saying "This survey is in regards to INCxxxx" I want that deactivated on my surveys.How do I do that ?Thanx in advance
How field read only based on Roles.
Hi All, User whoever having a role ( uis_srvacc_exception_admin ) they only can able to edit field ( SrvAcc Exc Details ) even Admin role user also shoud not able to editible, for that we have field level write ACL to edit the field and below is the ...
Resolved! How to copy attachment from sys_template to change when it is created from sys_template?
Hi, I am trying to copy attachment to change request when a sys_template is applied? Found couple of post where it is suggested to create a new filed on change request which refers to sys_template field, but wondering how to get this field auto popul...
How do i break page between two topics
How do i break page between two topics Prier NCNTS Events comes in different page
Azure AD Provisioning: Nested groups in Azure AD groups are not provisioned
Hello, Referring to On Azure, synchronizing nested groups (groups with groups inside) into ServiceNow imports empty records - Support and Troubleshooting We've configured provisioning from Azure AD to ServiceNow, and all works well. However, in some ...
How to send a text message on mobile from ServiceNow whenever an incident has created?
Is there a way in ServiceNow to send a text message to a phone whenever an incident is raised?I'm aware of Twilio integration and the OOB ServiceNow message feature; I'm just looking for another option.Thank you in advance
provide interview questions and real case scenarios on reports, ACL, inbounded email actions& notifications
provide interview questions and real case scenarios on reports, ACL, inbounded email
Show all items of all the categories instead of Popular items
How can i show all the items belonging to all catalogs and the categories available for a user in this Sc category widget instead of just showing the Popular items, How can i achieve this?
Resolved! Can someone please explain the meaning behind the following fields, please?
Field nameTablePurpose/meaning/how used?incident_stateIncident knowledgeTask major_incident_stateIncident notifyIncident orderTask origin_idIncident origin_tableIncident parentTask parent_incidentIncident problem_idIncident reassignment_countTask reo...
Resolved! Flow Designer return catalog variable label
I am trying to return the label of a catalog variable in flow designer. It seems like no matter what I do, I still get the value of the variable, which is true/false, or undefined. I have tried both items below and cannot get the label. I need to lab...
Resolved! Database View to show all groups and incidents
Hello All,I am trying to show all assignment groups and the incidents assigned to them. I'd like to see ALL assignment groups whether they are assigned to an incident or not.Below is what I tried but did not achieve what is required.
