I have a requirement to create record in "sys_template" table with table as "change_request" when the catalog task is created.I have used "create record" action and created the record, but I am unable to give template values for change request.Please...
Hi All Don't create incident if already. Incident Exists with same CI..? on the incident table. If any incident created by event or any other way. That's should be attached to Already existing incident. How we can achieve this please help var incGR =...
Spoiler Hi, I would like to know the purpose of the UI Script should not use DOM Manipulation. We have couple of script on the table check(scan_table_check) table. UI scripts should not use DOM manipulation - Can we remove them or is there any im...
ESS users redirect to sp page based on the following property ( glide.entry.loggedin.page_ess) ,In exception case if ESS users belong to plant department then should redirect to nav.do page can we set value of property based on script ?
i want to set a value of requester as a current login user in service catalog how to achieve this
I want to restrict ITIL user from creating new dashboards. Below highlighted button should not be visible for ITIL user. How to achieve that?
Create as simple list widget to fetch current user’s incidents.(Incident number and short description, State)When click on incident number it should open in 'ticket' form.
Is anyone using the CMDB Business Process (cmdb_ci_business_process) table?Can anyone give me some examples and/or scenarios on what we could add in this table? And what is the purpose of it?Thanks. Fernando.
Hi, I want to update the content of knowledge feedback modal pop up. But not able to find it. Is this modal pop up comes from widget "Knowledge Article Comments". Can someone please help me find out where this code is, so that I can make changes in...
Good Afternoon! I have created a new record producer for our "Log an incident form" - its quite complex and includes a few different ui policies (for example, if category is protection then show the the protection variable set) - currently i have all...
I have created a record producer with variables on the change request table. I need to copy all variables at a time to the created change record field. I'm using the below script but the output looks is not in the correct format. var sInputs = 'User ...
label (Field) choices not translated in French Language how to Translate it ?
Hello , I have a requirement , where if the owner of the catalog item becomes inactive then the catalog item ownership should be transferred to the Manager of the assignment group to which the catalog item is assigned . How can I implement this func...
When I submit the request. Requested for details not populating in RITM and Catalog tasks.Please help me. So, my requirement is, I need to populate requested for with requested by when user doesnt provide requested for user information Run script has...
Kindly help me a detailed explanation of the below state and its relevant sub states in alm_hardware table. What is the condition of an asset is required to make these changes from one state/sub state of asset to another state/sub state of assetIn St...
