What is background scripts and in which scenario it can be used ? What are fixed scripts and in which scenario it can be used ? What is the difference between background scripts and fixed script? Getting confused what to use and when to use. Can any...
Hi everyone, How to increase the font size of the name in the catalog? Example: In the below screenshot attached, here I want to increase the font-size of 'Business Justification' in Service Portal I've already made it bold. Regards, Priya
i want to hide the certain locations of the Reference field to cnm_location table, Specific to one catalog item. As the variable is in variable set using in multiple catalog items ,reference Qualifier will not work how to achieve this by script?
How to get the value of Label of a Table at client side ?The backend name of Label Field is 'label' only. To get table name we have g_form.getTableName(). How to get the table label name as shown in below scrrenshot. Please suggest
Hi All, I need to extract the below words from the given fixed format(Sentence) and store it in a variable LineWalk - RequestedFor(VIDYALAK@abc.com) - OpenedBy(MANOJBAN@abc.com) Var A should contain LineWalk Var B should contain VIDYALAK@abc.com Var...
We have this approval record. When users adds comments in the approval record, -->This should update the Parent(Approval for) record. Like it should be logged in Parent record.
Hi There, I have a requirement where a custom field in Knowledge table(kb_knowledge) called "u_updates" has to be shown only when a user clicks on"checkout" button in an article form after it is published. Conditions: The field "u_updates" should b...
I have a Personal Developer Instance (PDI) that I need to enable Change Management on. This is to test an integration to my third-party application. How do I enable Change Management? The UI from my PDI looks entirely different from what I am ac...
I'm using a REST Message with PATCH method and I haven't been able to get a successful test. However, within Postman I am able to send the PATCH with raw JSON. All i'm doing is setting the Authorization bearer token and sending raw JSON through the...
I am writing a client script to stop a user from creating a new user record if the same address is in the system already function onSubmit() { //Type appropriate comment here, and begin script below var currentEmail = g_form.getValue('email')...
Want to change the color of the 'submit' button of the Record Producer in the Service portal. Please help.
I have a record on sc_task form for which I have created a Email Relationship which will show all Emails went for that record where SC Task number is in Subject of Email. It is working fine with below script but it is making Loading very slow even ...
Hi All, we have some bulk number of requests are still open even the RITM and SCTASK's are closed RITM state and stage is closed and workflow state is showing as finished can any one let me know the root cause ?? @Ankur Bawiskar Thank you, Shabbir
how to validate user credentials on service portal login page in servicenow as when ever user tries to login into the instance it should validate credentials of the user. If the user enters wrong credentials then it should through error message and s...
Hello, I would like to create a set of three text boxes that allows a user to enter information on a form. Then, the user should be able to click "Add More", and a second set of three text boxes will appear. The user should be able to do this to add ...
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