User unable to see reports on dashboard

Mallika Bhupath
Tera Contributor

Hi all,

 

A user is unable to view reports on their dashboard that was working fine.

 

MallikaBhupath_0-1709765780247.png

Any help would be greatly appreciated.

 

Thanks,

Mallika

2 REPLIES 2

AshishKM
Kilo Patron
Kilo Patron

Hi @Mallika Bhupath , 

As all reports belongs to incident, change, catalog task and active = true  applied on all reports.

You can check at task table level [list view] if there is an active record exist for that user. 

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

SanjivMeher
Kilo Patron
Kilo Patron

Where ever you see Security Constraint, is an ACL issue. That user dont have read access to that table or the result returned by the query.

Rest of the reports doesnt return any result.


Please mark this response as correct or helpful if it assisted you with your question.