Users in my ServiceNow dev Instance are displaying like *******

Feriha
Tera Contributor

The users name are not displaying. I have attached the screenshots, please let me know what should I do to resolve this issue.

 

Screenshot 2023-09-23 020907.pngScreenshot 2023-09-23 021248.pngScreenshot 2023-09-23 021603.png

 

Thanks!!!!!!

Fariha
1 ACCEPTED SOLUTION

AnveshKumar M
Tera Sage
Tera Sage

Hi @Feriha 

 

Have you checked the Display field of the User table. I suspect some one might have changed it to Password field.

 

Please go the dictionary of the sys_user table and set the Display field attribute true for user_name.

 

Please check the link below for step by step procedure.

 

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/field-administr...

 

Please mark my answer helpful and accept as solution if it helped you 👍

Thanks,
Anvesh

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2 REPLIES 2

AnveshKumar M
Tera Sage
Tera Sage

Hi @Feriha 

 

Have you checked the Display field of the User table. I suspect some one might have changed it to Password field.

 

Please go the dictionary of the sys_user table and set the Display field attribute true for user_name.

 

Please check the link below for step by step procedure.

 

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/field-administr...

 

Please mark my answer helpful and accept as solution if it helped you 👍

Thanks,
Anvesh

Thanks you @Anvesh 
It is working.

Fariha