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09-13-2023 08:35 AM
Hello SN Community!
I have a non-itil user that I am trying to grant access to see a Project Dashboard. However, they keep getting the following message:
I have created a role for this user that is granted share access to the Dashboard (and all the widgets/reports contained). I tried adding an ACL to the tables as well as granted the user pa_viewer and report_user roles. Same message.
Any help would be appreciated.
Solved! Go to Solution.

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10-04-2023 05:30 AM
My colleague figured out what was going on...
I was missing a read ACL to the pa_dashboards for the Role I created. Once that was created and granted, the users with the role were able to see the dashboard.
Thank-you ALL for your help with this.

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09-14-2023 04:25 AM
Hello Anders,
Thanks for the reply.
There are no role restrictions listed in the dashboard properties:
Maria.
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09-14-2023 06:14 AM
I wonder if it is only the access to the dashboard or the underlying data that's causing this.
Can you try and create another dashboard with some report that the user in question have access to.

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10-04-2023 05:30 AM
My colleague figured out what was going on...
I was missing a read ACL to the pa_dashboards for the Role I created. Once that was created and granted, the users with the role were able to see the dashboard.
Thank-you ALL for your help with this.
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04-16-2024 08:14 AM
How did you create the ACLS cause im having similar issues.
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04-16-2024 06:56 AM
I think I am having similar issues, how did you create the ACL for the dashboard