Using Business Rule
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02-17-2025 06:44 AM
How to write the BR for this query? For Normal/Emergency changes I want approvers not to be the person who raised the change or is assigned the
To prevent self approvals "marking their own homework"..

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02-17-2025 06:58 AM
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02-17-2025 07:24 AM
you can skip the person who raised the change during your approval.
how are you creating approvals? workflow or flow?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-18-2025 06:54 AM
workflow.
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02-18-2025 07:41 AM
then use advanced script and get the group members and skip the member if the member is requested by of that change
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader