Using Business Rule

keerthana10
Tera Contributor

How to write the BR for this query? For Normal/Emergency changes I want approvers not to be the person who raised the change or is assigned the
To prevent self approvals "marking their own homework"..

6 REPLIES 6

Sandeep Rajput
Tera Patron
Tera Patron

@keerthana10 You can create a business rule on sysapproval_approver table as follows.

 

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Ankur Bawiskar
Tera Patron
Tera Patron

@keerthana10 

you can skip the person who raised the change during your approval.

how are you creating approvals? workflow or flow?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

workflow.

@keerthana10 

then use advanced script and get the group members and skip the member if the member is requested by of that change

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader