Using KB Article Template Heading and Field styles: Is there a guide somewhere?

Andrew Truett
Tera Contributor

Is there a guide somewhere on how to effectively use the KB article template Heading and Field styles? I've only been able to find the very brief description in the Help pages, nothing that goes in-depth and explains what works vs what does. not.

3 REPLIES 3

Andrew Truett
Tera Contributor

Okay, so no guide. Well, through trial and error we found at least these items that work:

font-family: [a font family];
font-size: [a size spec];
color: [a color]

Also, we found that we can hide a template field label by using 

display: none    (Thank you Tom, our SN Dev)

which can be handy if, for instance, you need to use a final template field for adding a knowledge block at the end of an article as sort of a footer, without having a label above it.

Incidentally, for the font-size specification we found that most of the size types (pt, px, em, etc.) worked but did not always give good results with the font size we use, so for now we stick with pt.

alexander buerk
Tera Contributor

Hi Andrew,

I cant get it work... 
Can you post a Code Example?

Thx & BR
Alexander

Within the template field record add the code for the Heading style and/or the Field style. This is something that I, as a non-developer Knowledge Manager/Administrator do.

find_real_file.png

I hope this helps.