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Using theme builder when marking as default a theme is changing again to Polaris.

Samuel Moya cam
Kilo Sage

Hi,

I am using the theme builder to create a custom theme, when marking this as default it changes to the Polaris theme again.
Any idea?

Thank you and best regards.

1 ACCEPTED SOLUTION

Hi,
So the problem was that when marking as default I was in the incorrect scope and the change was not being made.

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Samuel Moya cam 

 

https://www.servicenow.com/community/developer-forum/setting-a-default-theme-not-working/m-p/1998997

 

Check @Brian Lancaster  reply.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi,
I used that but still not working.

Thank you and best regards.

Did you try with cache.do

try this and then test.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi,
So the problem was that when marking as default I was in the incorrect scope and the change was not being made.