At my company there is an ask to create our knowledge bases locked down for teams. Most of the content in these knowledge bases is only relevant to the team who owns the knowledge base. Every now and then though there is a user outside of the team who would benefit from the content of one article. The team would like to have a custom field on the article which is like the watch list and contains the users who can see the article. However, they do not want them to see the rest of the articles in the teams knowledge base.
How do I leverage user criteria of a knowledge base Can Read to allow this? I need users to be able to go to the knowledge homepage and see the knowledge base within which they have one article to read.
Would the only way to do this be to add the user to the knowledge base Can Read criteria and then put a query business rule on the the knowledge table to filter out things they should not have access to? I am not sure how this will impact searching the Knowledge home, if the searching will only adhere to the user criteria and return results for all the knowledge articles in the knowledge base which match the search instead of just the one article they have access to.
Any guidance would be helpful.
