Variable attributes

[abhisek]

Hi All,

I have created a catalog variable which refers to requested item table and set the simple reference qualifier as state is closed complete and catalog item is 'abc'. In addition need to display the column opened, requested for and 'select business application' which is a variable of the catalog item 'abc'.

I have set the Variable attributes like:

ref_ac_columns=opened;requested_for;select_business_application,ref_ac_columns_search=true,ref_auto_completer=AJAXTableCompleter

Opened and requested for are populating but business application is not populating.

Could you please help me out.

Thanks&Regards,

Abhisek Chattaraj.

[Viraj Hudlikar · Accepted solution]

Hello @abhisek  

You can use below:

ref_ac_columns=number;opened_at;variables.variablename;

If the above does not work you can make the field as select box instead of reference and follow the steps mentioned in the below thread by @Bernd Hoffmeier 

Show RITM variable values as variable attributes i... - Page 2 - ServiceNow Community

Solved: Re: Show catalog item variables in columns on refe... - ServiceNow Community

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Ankur Bawiskar]

@abhisek  

check my below latest comment and it worked for me with Lookup select box

[Ankur Bawiskar · Accepted solution]

@abhisek  

I tried with Lookup select box and it showed me the variable value

I had 2 RITMs with that variable populated and it showed me

Use it in Lookup label field(s)

I was able to search as well using that variable value

I believe I have answered your question.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[abhisek]

Hi @Ankur Bawiskar 

You are correct. Using lookup select box it is working but in my case the problem is Lookup label field(s) has a limitation. It is not allowing me to mention all the variables here what I need to populate as per the requirement.

Thanks&Regards,

Abhisek Chattaraj

[Ankur Bawiskar]

@abhisek  

Glad to know that my approach worked.

Please ensure you keep only the limited and required variables. Adding more variables/columns there will have performance impact.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@abhisek  

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.