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‎02-07-2025 03:02 AM
Hi All,
I have created a catalog variable which refers to requested item table and set the simple reference qualifier as state is closed complete and catalog item is 'abc'. In addition need to display the column opened, requested for and 'select business application' which is a variable of the catalog item 'abc'.
I have set the Variable attributes like:
ref_ac_columns=opened;requested_for;select_business_application,ref_ac_columns_search=true,ref_auto_completer=AJAXTableCompleter
Opened and requested for are populating but business application is not populating.
Could you please help me out.
Thanks&Regards,
Abhisek Chattaraj.
Solved! Go to Solution.
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‎02-07-2025 03:07 AM - edited ‎02-07-2025 03:21 AM
Hello @abhisek
You can use below:
ref_ac_columns=number;opened_at;variables.variablename;
If the above does not work you can make the field as select box instead of reference and follow the steps mentioned in the below thread by @Bernd Hoffmeier
Show RITM variable values as variable attributes i... - Page 2 - ServiceNow Community
Solved: Re: Show catalog item variables in columns on refe... - ServiceNow Community
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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‎02-10-2025 02:10 AM
I tried with Lookup select box and it showed me the variable value
I had 2 RITMs with that variable populated and it showed me
Use it in Lookup label field(s)
I was able to search as well using that variable value
I believe I have answered your question.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-07-2025 04:35 AM
okay so on lookup label field you want to see Business application variable value?
if yes then why? there could be same Business app value selected in multiple RITMs
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
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‎02-07-2025 03:23 AM
you can include variable in variable attributes but this won't work if it's part of MRVS
The below should work if you are giving correct variable name
ref_ac_columns=opened;requested_for;variables.select_business_application,ref_ac_columns_search=true,ref_auto_completer=AJAXTableCompleter
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
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‎02-10-2025 01:45 AM
It is part of single row variable set but still not working.
Thanks&Regards,
Abhisek Chattaraj.
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‎02-10-2025 01:58 AM
Seems it's not supported by the platform to add and search on variables in reference variable.
I just tried and it didn't work.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
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‎02-10-2025 02:08 AM
Thanks for your reply. The variable select_business_application refers to another table.
Thanks&Regards,
Abhisek Chattaraj