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03-07-2022 01:54 AM
Hi,
one question to the variable type break. I maintained a variable set and a variable with type break and add the variable set to the catalog item.
If I call up the catalog item on the service portal, I don't see the line .
I checked the order of variable set and variables, there is no other variable with the same order number. What else can it depend on ?
I don't use a record producer. I found an hint, that the break didn't work.
Thank you for your help and stay healthy.
Solved! Go to Solution.
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03-07-2022 02:10 AM
Hi Gabriele,
One of the few limitation in variable set is you cannot use " Break" as a variable type.
Other limitations and fixes are below :
https://community.servicenow.com/community?id=community_blog&sys_id=15d6c8811b328010a59033f2cd4bcbf9
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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03-07-2022 02:06 AM
Hi,
it is not supported on portal
Service Portal: Break variable type doesn't work for record producers
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-07-2022 02:41 AM
Did you mistakenly marked other response as correct?
I already confirmed by sharing the KB article that it's not supported.
Would you mind marking response as correct based on timely response.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-07-2022 02:10 AM
Hi Gabriele,
One of the few limitation in variable set is you cannot use " Break" as a variable type.
Other limitations and fixes are below :
https://community.servicenow.com/community?id=community_blog&sys_id=15d6c8811b328010a59033f2cd4bcbf9
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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03-07-2022 02:32 AM
Hi Sandeep,
thank you for your answer.
Addition question. I also try as a variable in the Catitem but it also not work.
Many thanks