Variable type Break don't work on the Catalog Item Form

Gabriele7
Tera Contributor

Hi,

one question to the variable type break. I maintained a variable set and a variable with type break and add the variable set to the catalog item. 

If I call up the catalog item on the service portal, I don't see the line . 

I checked the order of variable set and variables, there is no other variable with the same order number. What else can it depend on ?

I don't use a record producer. I found an hint, that the break didn't work. 

Thank you for your help and stay healthy.

 

1 ACCEPTED SOLUTION

Not applicable

Hi Gabriele,

One of the few limitation in variable set is you cannot use " Break" as a variable type.

Other limitations and fixes are below :

https://community.servicenow.com/community?id=community_blog&sys_id=15d6c8811b328010a59033f2cd4bcbf9

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron

Hi,

it is not supported on portal

Service Portal: Break variable type doesn't work for record producers

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Gabriele 

Did you mistakenly marked other response as correct?

I already confirmed by sharing the KB article that it's not supported.

Would you mind marking response as correct based on timely response.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Not applicable

Hi Gabriele,

One of the few limitation in variable set is you cannot use " Break" as a variable type.

Other limitations and fixes are below :

https://community.servicenow.com/community?id=community_blog&sys_id=15d6c8811b328010a59033f2cd4bcbf9

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Gabriele7
Tera Contributor

Hi Sandeep, 

thank you for your answer. 

Addition question. I also try as a variable in the Catitem but it also not work. 

Many thanks