Variable type 'Lookup Select Box' display value is sys_id not name

[rjan]

I have a variable with a type 'Lookup Select Box'. Which is a reference to the sys_user_grmember table. When choosing an option, it displays the users name, once the request has been submitted, it shows the sys_id in the variable. See screen shots.

When requesting something:

Once its been requested:

[Ankur Bawiskar]

Hi R Jan,

Which field is display=true on sys_user_grmember table. if no field is display=true then it will show sys_id in the lookup field

Have a particular field as display=true and then check the lookup field what it shows.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[Jaspal Singh]

Hi,

Check for display value for sys_user_grmember table. Make sure you have display value set to User or Group as required & no other field on the table has dictionary override marked as true.

Also, check for dictionary override by looking at some tabs below the same form.

[Michael Ritchie]

Please do NOT change the display value as noted in the other responses as that will mess up your existing reference fields.

Lookup select boxes have a "Lookup label field" attribute that you need to set:

[rjan]

This is what it currently looks likes, what should I update it with? Thanks