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‎05-06-2022 06:17 AM
Hi All,
We are connecting to a third party using oauth authentication. We have set a refresh token life span as 8640000. So after 100 days, the token gets expires as per my understanding.
What happens after the token is expired? Will it generate a new token with a new expiry date without ServiceNow team intervention?
Solved! Go to Solution.
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‎05-09-2022 10:25 PM
Hi,
correct they need to use username, password again with correct grant type to get new refresh token and access token
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎05-06-2022 06:26 AM
Hi,
You need to regenerate new token and update third party with new token.
Thank you,
Palani
Palani
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‎05-06-2022 07:23 AM
Hi,
So regenerating a new token means creating a new oAUth profile in Application registry and providing all those details and then third party should update all the details ?
Kindly suggest me how can I check in PDI ?
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‎05-09-2022 08:45 PM
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‎05-09-2022 09:20 PM
Hi,
So ServiceNow is the API provider and 3rd party is consuming it.
If yes then they need to generate the token before it expires. nothing to do within ServiceNow
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader